Frequently Asked Questions

Everything you need to know about your next mobile device.

Are all your smartphones sold with a warranty?

Yes, every device purchased from MGR Mobile Store comes with a standard 12-month manufacturer warranty covering technical defects and hardware issues.

How long does shipping take for mobile accessories?

Standard shipping typically takes 3-5 business days, while express delivery options are available at checkout for 1-2 day arrival.

What is your return policy for opened electronics?

We offer a 14-day return window. If the device has been opened, a 15% restocking fee may apply, and the item must be returned with all original packaging and accessories.

Do you offer trade-in programs for old devices?

Currently, we do not have a direct trade-in program, but we frequently offer promotional discounts and seasonal trade-up coupons for returning customers.

Are the phones sold on your site network unlocked?

Yes, all smartphones sold at MGR Mobile Store are factory unlocked and compatible with any GSM or CDMA carrier globally.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure transactions.